Policy Changes and Notifications
We reserve the right to change this Policy at any time and at our sole discretion. As such, we encourage you to check back frequently for updates. Should the Company make significant changes to this Policy, we will communicate such change to you by way of a notification in the Site or by e-mail prior to the change becoming effective. You may access the current Policy at any time at the dedicated link in the Site.
Collection and Use of Personal Information
We may collect personal information directly from you, for example when you create your account, use the Site and communicate with us. Examples of information we may collect and use are: name, username, password, email address, language preferences, and location or other identifiable information. We collect and use this information for several purposes, including: To provide and manage our business, the Site and its features, create user accounts, to communicate to users including responding to inquiries and requests, for troubleshooting, to enforce our Terms and Conditions of Use and defend our legal rights. We also use the information to analyze trends, gain insights and improve our products and services. With your appropriate consent, the information may also be used for advertising and marketing purposes, including sending you offers, invitations, news and updates from the Company and our promotional partners.
Technical and Usage Data
Like many websites and online systems and networks, we automatically collect and use certain types of data whenever you access or otherwise interact with the Site. We collect technical data, such as browser names, ISP, operating systems and computer and device technical information. We also collect usage data such as login and usage times, navigation data or how certain features of the Site are used. We use this information to recognize you when you return to the Site, to deliver content in a format that is appropriate for your browser and device, to analyze and monitor how the Site and features are used, to detect and prevent security threats and to deliver and improve the Site and our services for our users.
You and other authorized users of our business may electronically submit and exchange data for hosting and processing purposes. The Company does not review, share or distribute your customer information except as provided in the Terms and Conditions of Use, or as may be required by law. The Company will only access customer data to operate and manage the Site, to address technical issues, to respond to your request or as required by law.
The Company may de-identify account information as well as technical and usage data that we collect so that it would be very difficult to link that data to you. We may use and share this de-identified data with our service providers and promotional partners for the purposes set out above or for other business purposes.
Transfer and Disclosure of Information
The Company may use third party service providers to assist in providing and managing the Site or administering certain services on our behalf. As such, we may transfer your information to these third parties and only for the purposes for which you’ve provided your consent. The Company discloses personal information to third parties when required to do so in accordance with this Policy or by applicable law. Examples of situations in which we may disclose personal information include: To respond to a subpoena, warrant, court order or other legal request; to business partners and third parties in connection with the evaluation of, or the completion of a sale, merger, consolidation, change in control, transfer of assets, bankruptcy, reorganization, or liquidation; to take action regarding illegal activities or violations of the Terms and Conditions of Use; as otherwise required or permitted by law. We may share certain personal information de-identified data with businesses and promotional partners to send you advertisements about products and services you may like. If you decide you no longer want to receive promotional and marketing messages, go to – Your Choices – to find out how you can opt-out.
Advertising and Marketing Communications
See – Your Choices – to find out how you can opt-out of the above advertising and marketing programs. Please note that if you opt-out of targeted advertising you may still receive advertisements; however, they are not a result of our marketing programs.
The privacy and security of your information is important to us. We use reasonable physical, technical, administrative and organizational security measures to protect your personal information from loss, theft and unauthorized access, use and disclosure.
The Company requires our service providers to employ similar security measures to help maintain the security of your information. Access to information is restricted to authorized personnel and only for the purposes identified in this Policy. However, please note that the use of the internet includes some risk and we cannot guarantee the protection of personal information.
The security of information is a shared responsibility and end users are obligated to safeguard their username and password. You agree that you will not disclose your username and password to any third party. The Company is not responsible for any activities of your account and information as a result of such disclosure, whether or not the disclosure was authorized by you.
You agree to immediately notify the Company of any unauthorized use of your account.
Storage and Retention Practices
Information may be collected, used, disclosed, stored or otherwise processed by the Company, its affiliates and/or third party service providers in a country outside of Canada and/or the United States, and as such, your information may be subject to the laws of that jurisdiction. We keep information for as long as required to provide you the Site and services, or as necessary for the fulfillment of the purposes for which the information was collected, or for a period of time necessary to comply with the Company’s retention policies, applicable law and any applicable statute of limitation.
This section outlines some of the choices you have with regards to your personal information. Cookies. If you want to stop accepting the use of certain cookies, the 'help' feature of most browsers will help you disable existing cookies and stop receiving future cookies.
If you do not want to receive Targeted Advertising on other websites or select your preferences about the third party Advertisers and advertising network programs that provide you with Targeted Advertising, you can opt-out by visiting the:
Digital Advertising Alliance of Canada Opt-Out Page: http://youradchoices.ca/understanding-online-advertising
NAI Opt-Out Page: http://www.networkadvertising.org/managing/opt_out.asp
Ad Choices Opt-Out Page: http://www.aboutads.info/choices/
To opt-out of receiving promotional emails, you may use the unsubscribe mechanism within the email or contact us at: email@example.com.
Please note that you will still receive certain communications from us regarding our business relationship with you.
You may deactivate and delete your Site account at any time through your account settings or by emailing us at: firstname.lastname@example.org.
Access Requests and Contact
If you would like to request access to information we have of you, or if you have any questions or concerns regarding this Policy, please contact us at:
Attention: Privacy Officer